Shipping
Kimira Jewels is located in Canada but we do ship internationally.
The shipping and handling cost for the U.S. and Canada is shown on the product page.
ATTENTION: The shipping cost is not automatically added to your order. You must add it manually from the product page please.
If you live outside of the U.S. and Canada, please do not use the checkout. Please email [email protected] to indicate what you would like to order. Please also provide your country and zip or postal code so a shipping quote can be provided then an invoice to make payment will be emailed to you.
Each unique piece of jewellery and wigs are made by hand. Order processing can take up to 3 weeks to complete before being shipped, so please bear this in mind if you require the item(s) for a specific date. You can inquire before placing an order as to how long the order may take and we will try to accommodate any requests to expedite the order. Because all orders are custom made, we cannot commence your order until full payment has been cleared and received in full.
The shipping and handling cost for the U.S. and Canada is shown on the product page.
ATTENTION: The shipping cost is not automatically added to your order. You must add it manually from the product page please.
If you live outside of the U.S. and Canada, please do not use the checkout. Please email [email protected] to indicate what you would like to order. Please also provide your country and zip or postal code so a shipping quote can be provided then an invoice to make payment will be emailed to you.
Each unique piece of jewellery and wigs are made by hand. Order processing can take up to 3 weeks to complete before being shipped, so please bear this in mind if you require the item(s) for a specific date. You can inquire before placing an order as to how long the order may take and we will try to accommodate any requests to expedite the order. Because all orders are custom made, we cannot commence your order until full payment has been cleared and received in full.
Exchanges
All jewelry and wigs are final sale and may not be returned or exchanged.
Your satisfaction is our top priority. If you have any concerns, please let us know and we will work with you to resolve the issue. We will make every effort to respond to all customer service inquiries within 2 business days.
Waist Beads Resizing
Please do not ship waist beads back without prior approval from Kimira Jewels. If returned without prior approval, the package will be refused and returned back to you at your expense. Size exchanges, on waist beads only, are allowed within 3 days of receipt. Please be sure to get an accurate measurement before ordering as a labour fee will be charged for resizing/adjustments. Waist beads to be exchanged must be returned in original, brand new, unused/unworn condition, with all tags attached. After 3 days, all sales are final! Please email us if you would like to make an exchange and we will send you instructions for the return. All shipping costs are the responsibility of the purchaser.
Your satisfaction is our top priority. If you have any concerns, please let us know and we will work with you to resolve the issue. We will make every effort to respond to all customer service inquiries within 2 business days.
Waist Beads Resizing
Please do not ship waist beads back without prior approval from Kimira Jewels. If returned without prior approval, the package will be refused and returned back to you at your expense. Size exchanges, on waist beads only, are allowed within 3 days of receipt. Please be sure to get an accurate measurement before ordering as a labour fee will be charged for resizing/adjustments. Waist beads to be exchanged must be returned in original, brand new, unused/unworn condition, with all tags attached. After 3 days, all sales are final! Please email us if you would like to make an exchange and we will send you instructions for the return. All shipping costs are the responsibility of the purchaser.